The Secret of Success – What Sets Mues-Tec Apart?

Providers in the segment of specialized TV devices are few and far between, yet Mues-Tec is not the only producer of waterproof TVs for bathrooms, mirrored TVs, framed mirror TVs, or specially designed kitchen TVs. So what sets a Mues-Tec TV apart from other competitors?

The Range: Mues-Tec’s product range is designed to stand out primarily through high quality, the use of premium materials, the incorporation of innovative technology in an elegant design, and meticulous craftsmanship, aiming to simply convince customers. Some providers manufacture bathroom TVs with acrylic glass panels. However, we have deliberately chosen not to use acrylic fronts and only use high-quality glass, behind which the TV unit, unlike some competitors’ products, becomes completely invisible when turned off. In bathrooms and the digital signage sector, Mues-Tec places a strong emphasis on impressive yet simple elegance, which is difficult to achieve with acrylic glass.

Quality Control: Quality control should be an absolute must for any reputable provider and is taken very seriously at Mues-Tec innovativTV. Budget providers often buy and sell goods that are usually sent to customers without proper inspection. When complaints arise, customers are expected to provide photos as evidence, such as photographs of “air bubbles in the glass,” “dark shades behind the glass,” an “uncontrollable TV unit,” “non-functioning remote controls,” etc. We not only carefully inspect each component but also conduct comprehensive quality control before shipping. Our managing director personally ensures that only fully functioning products leave our warehouse.

Technology: A TV can do much more now than it could just a few years ago. Our TVs are equipped with a triple tuner, eliminating the need for an external receiver. This feature is particularly convenient in wet areas because there are currently no external waterproof receivers on the market. In the living area as well, an external receiver hardly finds a suitable place, as the TV should be concealed, beautifying, and enchanting. A potentially visible receiver box would greatly diminish this effect.

Vibration Speakers: The powerful built-in vibration speakers in our bathroom, kitchen, and mirror TV series utilize the entire mirror and glass surfaces as resonators and offer excellent sound quality. The larger the mirror, the more impressive the sound. Aside from sound quality, vibration speakers have the clear advantage of being completely hidden within the TV housing. This makes them durable against moisture and dust in the long run.

Local Suppliers: We prefer to use local companies as our suppliers. While some of the TV technology and glass still comes from the USA and Asia, we increasingly source materials from Germany, preferably from our region. For a highly customizable product, it is important to work closely with suppliers. We achieve this most effectively through close, very personal contact.

Dedicated Customer Service: Our customers can reach us by phone, email, chat, fax, mobile phone, and also in person. We do not hide behind an “info@” or “customer service@” email address. At Mues-Tec, you can reach our motivated, highly competent staff, including the management. At Mues-Tec, there is only one king, and that is clearly the customer. Again, this is something that unfortunately is no longer a given in our industry.