Mues-tec care

Introducing Mues-Tec Care: Elevating Support Beyond Warranty

Mues-tec care
Mues-tec care

At Mues-Tec, we believe in providing unparalleled support that goes beyond the ordinary. Our exclusive Mues-Tec Care program is a testament to our commitment to your satisfaction and peace of mind. It’s not just a warranty – it’s a lifetime of dedicated service and support for your Smart Mirrors, Bathroom TVs, and Mirror TVs. With Mues-Tec Care, you’re not just purchasing a product; you’re investing in an enduring partnership. Our expert team is here to ensure that your products continue to perform at their best, providing assistance, guidance, and solutions for a lifetime. From installation to maintenance, upgrades, and beyond, Mues-Tec Care is our promise to stand by you throughout your journey with our innovative creations.

We are there for you!

Support from our in-house Expert team.

Priority requests possible to elevate your Experience.

12 month warranty, with warranty extensions up to 60 months possible.

Livetime E-Mail & Telephone Support even after warranty ends!

Mo – Fr: from 8 AM to 4 PM

+49 6648 916 75 62


  • In the many years of our cooperation, they have always been characterised by a cheerful, but professional, goal-oriented atmosphere. Whether in popular hotel chains in the luxury segment or the demanding individual hotel industry, with Mues-Tc, Viktiora and your team, we have been able to perform to the customer without restriction and deliver impeccable products.
    With best regards Dipl.-Ing.
    Hauke Brauer, General Manager P-Labor elektronik GmbH
    Mues-tec care
  • Smart Mirror – a great product and top service from Mues-Tec.
    We, the Fackelmann Group with the bathroom furniture brands Fackelmann, Lanzet and Badmobil, have been working successfully with Mues-Tec for years. This cooperation has already resulted in 2 very successful projects – one in the Lanzet product range (sanitaryware trade) and the other, under Fackelmann, an exclusive product for one of the largest DIY store chains in Germany.
    The entire Mues-Tec team impressed us with their professional and committed service. From joint development to after-sales service, they were always there for us and took care of our concerns and questions with great care.
    During the project phase, Mues-Tec proved that they have the technical know-how and experience to deliver Smart Mirror solutions of the highest standard. The quality of the products and the range of software solutions are really impressive. The Smart Mirrors complement our range perfectly and combine our bathroom mirrors with the latest technology.
    Mues-Tec’s outstanding after-sales service deserves special mention. They permanently ensured that everything worked perfectly and were always available to us for any questions, even after the projects were completed.
    Therefore, we can highly recommend Mues-Tec if you are looking for high quality Smart Mirror solutions. The professional team combined with very good development work and excellent after-sales service, makes them a reliable partner for any project. We are extremely happy with our decision to work with Mues-Tec and will definitely consider them again for future projects.
    Thanks again to Ms Thur and Mues-Tec for the great cooperation!
    With kind regards
    Volker Skuras, Fackelmann GmbH + Co.KG
    Mues-tec care
  • It gives me immense pleasure to partner Mues-Tec here in Dubai, UAE. Since our inception as an IT-ELV System Integrator in 2021, we have been part of Mues-Tec, and the support we get from Ms. Viktoria and the entire Mues-Tec Team is extremely professional and instant, as our hospitality clientele here in Dubai, expects this all the time.
    I wish Mues-Tec a prosperous journey ahead. May we, together, win more and more laurels in this region.
    Best wishes from
    Renny Ninan, Director – Sales
    Net Plus Information Technology Network Services Co.
    Mues-tec care

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